Your appointments are very important to Eye Love Lash team, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply. We will be asking for a credit card to have on file.
We accept cancellations by phone, email or in person
We require 24 hours notice if you have to cancel or change an appointment. If you need to cancel appointment on the same day, you may be charged a late cancellation fee of $50.
Please notify us if you are running late for your appointment. Failure to do so may result in your service being altered to fit remaining time available.
If you are at least 20 minutes late hand haven’t heard from you, your appointment will be treated as a NO SHOW and fees may apply.
- Please be courteous and notify us if you cannot make your appointment.
1st No show – Fee $50 prior to appointment
2nd No Show – Full payment of service will be required at time of booking
Eye Love Lash has the right to decline any appointments for those who fail to follow our policies
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone. Eye Love Lash Salon policies are presented and provided in the best quality and tradition of excellent servicing for our established and
future clientèle. Thank you for viewing, supporting and respecting our policies criteria.
As a courtesy, we will EMAIL you to confirm your service appointments prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.